Health Guidance

Since the beginning, the ‘needs of the patient come first’ has been Mayo Clinic’s mantra. This commitment to quality, safety and outcomes is squarely at the center of our solutions. From symptom triage to health information to global medical support, Mayo Clinic expertise makes its way into the hands of consumers to protect and improve health and drive cost-effectiveness through right-sized utilization of health care services. Helping you navigate your way to better health – because life doesn’t come with a roadmap.

Ask Mayo Clinic Online

Innovative and user-friendly, this self-service triage application puts Mayo Clinic algorithms in the hands of consumers to help them make informed decisions about if and when to seek care. Secure and convenient, this sophisticated tool covers more than 300 symptoms and provides actionable recommendations at the end of the session. Curb unnecessary spending with trustworthy guidance when people need it the most – in the middle of the night or the middle of nowhere. 

Ask Mayo Clinic

Using sound judgment backed by a wealth of clinical resources and technology-rich tools, experienced registered nurses provide trustworthy advice to callers who are ill, injured or seeking reliable health information. Using the protocols and algorithms that are used in the Mayo Clinic practice, nurses empower callers to determine care that is safe and cost-effective for ‘best case scenario’ outcomes. Guiding callers to the right level of care, in the right setting, at the right time – for all the right reasons.

Ask Mayo Clinic on Critical Illness

Leveraging Mayo Clinic expertise, a critical illness support service option adds depth and value to health and benefit offerings. An extension of Ask Mayo Clinic nurse line, experienced registered nurses help individuals and their caregivers navigate the challenges of a critical illness. Around the clock, they offer trustworthy, caring guidance and reliable information to help callers better understand a diagnosis, make wise decisions about potential treatment, explore options for a second opinion and learn practical coping strategies.

Contact Us

Let’s improve the health of your organization – and your bottom line. Contact us via email or call us!

800.430.9699